Privacy Policy

Last updated: 13 October 2026

Who we are and our role as data controller

screenflixzo operates this commercial website as the data controller under UK GDPR and the Data Protection Act 2018. We decide the purposes and means of processing personal data collected through the site and any associated services related to professional studio production resources. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG and you can reach our privacy team at [email protected] or by calling 01494 671234.

Scope of this notice

This policy explains how we handle personal data of visitors, course participants, and enquirers located in the United Kingdom. It covers data collected via contact forms, course enrolment processes, and routine site interactions. It does not apply to third-party websites linked from our pages.

Categories of personal data and their sources

We collect identification details such as name and job title, contact information including email address and telephone number, and professional details such as organisation name and area of interest in studio production. Data is obtained directly from you when you complete forms or correspond with us. We may also receive limited technical data from your device such as IP address and browser type through standard server logs.

Purposes of processing and legal bases

We process your data to respond to enquiries on the legal basis of legitimate interests in providing customer support. Course enrolment data is processed under contract necessity. Marketing communications rely on your consent. Compliance with legal obligations such as tax records forms another basis. Each purpose is limited to what is necessary for that activity.

Whether providing data is required

Supplying contact details is necessary to receive replies to your messages or to enrol in courses. If you do not provide required information we may be unable to complete your request. Optional fields such as additional comments can be left blank without affecting core service delivery.

Cookies and similar technologies

We use essential cookies to maintain site functionality and performance cookies to understand visitor behaviour. Details of all cookies, their durations, and your control options appear in our separate Cookie Policy. You can manage preferences through the site-wide cookie banner at any time.

Processors, recipients and legal disclosures

We share data with service providers such as hosting companies, email delivery platforms, and payment processors under written contracts that require them to protect your information. We may disclose data when required by law or to protect our rights in legal proceedings. No sale of personal data occurs.

International transfers

Some processors are located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to ensure equivalent protection.

Retention periods

Enquiry records are kept for two years after the last contact. Course participant data is retained for six years to meet accounting and legal requirements. Technical logs are deleted after twelve months. These periods may be extended only where a specific legal claim or regulatory obligation requires it.

Security and data minimisation

We apply appropriate technical measures including encryption in transit, access controls, and regular staff training. We collect only the data needed for stated purposes and delete it once retention periods expire. No security measure can be guaranteed against every threat.

Your data subject rights

You may request access, rectification, erasure, restriction, portability, or objection to processing of your personal data. Requests should be sent to [email protected]. We will respond within one month and may request identity verification to protect your information.

Withdrawing consent and objecting to marketing

Where processing relies on consent you can withdraw it at any time by contacting us or using unsubscribe links. You may object to direct marketing or profiling at any point; we will cease such processing promptly upon receipt of your objection.

Right to complain

If you believe we have mishandled your data you have the right to lodge a complaint with the Information Commissioner’s Office at ico.org.uk. We encourage you to contact us first so we can address concerns directly.

Children and age restrictions

Our services are intended for professionals aged eighteen and over. We do not knowingly collect personal data from individuals under eighteen. If we become aware that such data has been provided we will delete it without delay.

Automated decision-making and profiling

We do not use automated decision-making or profiling that produces legal or similarly significant effects. Any analysis of usage data is limited to aggregate statistics for service improvement.

Changes to this policy

We review this policy regularly and will post updates here with a new last-updated date. Continued use of the site after changes constitutes acceptance of the revised terms. For questions about any section please contact [email protected].

This policy is provided in plain language to help you understand your rights and our practices. It forms part of our commitment to transparent handling of personal data in accordance with UK data protection law.